Qantas asks executives to work as baggage handlers for three…


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  1. Watch the injury rate go up. I’m an embedded contractor on a client site, when their staff went on strike, a lot of the management picked up the tools, it was a shitshow, quite a few used to be out in the field. In some cases 20yrs or more previously.

    Let’s just say there were some proper fuckups.

  2. RECAP- When covid hit, airlines laid off baggage handlers and grounds crew. Now that the pandemic restrictions have lifted and operations have resumed, few want to return to these low paying, arduous jobs. What a shocker!
    /s

  3. I’ve lived through a situation like this. It sounds great for PR. People get the impression that the C-suite executives are going to go Undercover Boss and see how the other half lives for a while. What it actually means is that the lowest-paid salaried employees will be forced to do a manual labor job on top of their other duties, and won’t be paid a penny extra for it, because the company is too cheap to pay what it would take to actually fill said manual labor jobs.

  4. Did you know this job is 1000% easier when you’re getting paid like an exec living in a mansion with a collection of cars and boats to go home to?

  5. Pay me a CEO salary and I’ll happily work as a baggage handler for 3 years, let alone months!!

    Pretty sure I’d skip to work most days.

  6. In Germany we decided to hire foreign workers, under pay/over work them and then insist they go back to their home country whenever we decide to fire them.

    Not only is it a pretty gross way to treat people, its an unsustainable bandaid solution. But hey anything other than offering decent pay and conditions.

  7. Aside from providing some extra labor, I think the long-term benefit to Qantas is that the managers and execs that volunteer for this will have better perspectives about the role: what works well about it, what doesn’t work well, and whether they are hiring the right types of people for the job.

    If more companies had people, especially at the higher levels, who have actually worked in the jobs that they’re managing, then I think those companies would make better decisions.

  8. Raising Cane’s did something similar. Except I believe in their case it wasn’t because of a shortage. It was to show them what the front line was like.

  9. I work for a US aviation services corporate office, its not an airline but we do ramp/baggage handling. From the execs, out of 15 plus dozens of vp’s, only 2 actually worked their way up from the ramp and he is older now so no way in hell is he slinging bags. I just don’t see the other execs driving up in their teslas or private planes and even entertaining the thought of doing this job unfortunately.
    However we have countless Gm’s that take the blunt of the work. I remember trying to schedule a call with a Gm that was working 4 am to 6 pm due to staff. Another one was covering overnight due to the shortage. These are the real heroes that aren’t recognized.

  10. This was an older idea in the 70’s and 80’s that should come back again. Service/Retail style large corporations would set aside a week for various senior VP’s and such to have to go out in the field and work low level jobs in the company. Bradley’s would send its senior leadership to its stores to stock shelves and such.

  11. They should do this in EVERY company. Infact it should be mandatory for execs to do this every few years. Wont ever happen mind you

  12. Before 2001, between Thanksgiving and Christmas, Amazon sent nearly every white collar worker into the warehouses to pack books, no exceptions except for a skeleton crew to keep the site up.

    There simply wasn’t the infrastructure in the country that was set up to handle the Christmas crush. Programmers, researchers, everyone, was sent into the warehouses and did not even check email.

  13. Didn’t doordash do something like this where they had all the upper level employees work as delivery drivers just to see how miserable it was.

  14. Rule number one: NEVER expect someone to do a job you wouldn’t do as their manager/supervisor.

  15. It’s a smart way to get new executives. All the old ones will get medical retirement after two weeks.

  16. I think some of this comes from Southwest. Herb Kelleher is famous for doing this kind of stuff. He works with crews in different cities every year on Christmas Day. That gets him a lot of good will. He doesn’t just do baggage handling though. He kind of bounces around the country throughout the day doing different jobs.

    It’s kind of funny too, b/c companies will try it every once in a while and lot of times it backfires b/c the managers are so clearly unhappy to be doing the work that they aren’t any fun to work with. Kelleher is a weirdo who actually seems to love all that stuff. So most of the companies usually drop the program fairly soon b/c of the negative impact it has.

    It’s kind of story that goes around in management theory classes.

  17. Ask executives and managers to work 4 or 5 days. That makes more sense.

    Executives won’t be doing baggage handling jobs. Most executives won’t due any time at lower level jobs. Managers will be voluntold to do it.

  18. I’d love working as a baggage handler if my pay didn’t change and i didnt still have to make up all my corporate work that got backed up while i was gone working as a baggge handler. Goddamn that would be fuckin awesome.